Set before a word is read

What happens next

What it is about. A model reads your question for what it asks and who is involved.
The facts. A model reads your words for each fact the rules need, and says how surely it read each one.
The law. The rules take the law in force today, work the arithmetic in code and check every escalation rule.
What could change it. Where a fact Tony assumed would change the answer, it asks you for it rather than guessing.
The options. The rules list what could be done, and a model chooses which leads.
Writing it up. A model writes the answer, and may state only the rules' figures.

A new question

What would you like Tony to work through?

Ask as you would ask a colleague on the technical desk. Paste the provider's email if it helps.

Describe the situation, not the person: ASK Tony does not need your client's name.

Tony reads your words for facts and works the law in code. If one fact would change the answer, it asks you for it rather than guessing.

T3A Adviser

Technical intelligence for professional advisers.